Installing VMRC “Failed to install hcmon driver” on Win 10 When trying to install the VMRC plugin on Windows 10, you may get the error above. Just run the installer from the command prompt as Admin. “C: Users infinitemonkeys Downloads VMware-VMRC-8.0.1-3747990.msi”. USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed to install hcmon Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment. In the majority of cases, you will encounter hcmon.sys BSOD errors after you've installed new hardware, software (VMWare Workstation Player), or performed a failed Windows Update. In other cases, software corruption caused by a malware infection can lead to hcmon.sys Blue Screen of Death errors.

• Installing vSphere Client 5.1 fails.
• You see the error:
  Failed to install hcmon
  
  
• The vminst.log file (located in the %TEMP% folder) contains entries similar to:
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installing hcmon driver
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Copying files, so stopping any pre-existing service
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLCopyFileToSystemDir: Copying 'C:Program Files (x86)Common FilesVMwareUSBhcmon.sys' to 'C:Windowssystem32drivershcmon.sys'
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLInstallService: Stopping any pre-existing instances of service
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStopService: Could not query service 'hcmon' status: 0x00000003
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLInstallService: Service 'hcmon' already exists: 0x00000431
  inst-build-1060398 : MM/DD/YY 14:25:10 XX:VNLInstallService: reconfigured existing service
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Installed driver hcmon, now starting
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNLStartService: Service 'hcmon' could not be started: 0x000000a1
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:ParseCommand: operation: successful
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: Done waiting for process, code 0
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:VNLSpawn64BitVnetlibTask: process was not successful
  inst-build-1060398 : MM/DD/YY 14:25:10 I1:InstallDriver: Launched 64-bit process, result FALSE
  inst-build-1060398 : MM/DD/YY 14:25:10 E1:VNL_InstallHcmon: Failed to create service for hcmon driver.
  USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed calling VNL_InstallHcmon()
  USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 Freeing library: 1669922816
  USBDeviceInstUtil-build-1060398: MM/DD/YY 14:25:10 ERROR: Failed to install hcmon
  Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

VMware Remote Console | 25 August 2016 | Build 4288332 Check for additions and updates to these release notes. Last Document Update: 25 August 2016

What's in the Release Notes

The release notes cover the following topics:

What's New

VMware Remote Console 9.0 supports:

• Linux OS
• Auto-update for Apple OS X
• Localization for German, Spanish, French, Italian, Japanese, Korean, Dutch, Russian, Chinese-Simplified, Chinese-Traditional

Compatibility and Installation

VMware Remote Console and host OS version compatibility

VMware Remote Console is compatible with the following 64-bit and 32-bit Windows host operating systems:

• Windows Server 2012 R2
• Windows Server 2012
• Windows Server 2008 R2 SP1
• Windows Server 2008 R2
• Windows 7
• Windows 8.1
• Windows 8
• Windows 10
  

VMware Remote Console is also compatible with the following Mac host operating systems:

• Apple OS X 10.8 (Mountain Lion)
• Apple OS X 10.9 (Mavericks)
• Apple OS X 10.10 (Yosemite)
• Apple OS X 10.11 (El Capitan)

Vmware Remote Console Failed To Install Hcmon Driver Windows 10

Installation Notes for This Release

Read the following documentation for guidance about installing and using VMware Remote Console:

Known Issues

This release has the following known issues for Windows OS:

• Running Remote Console without a URL will fail.
  Workaround: Remote Console is designed to be launched from the vSphere Web Client. For help with command line usage, execute vmrc.exe -?.
  
• Remote Console displays an empty, black console when connecting to a virtual machine.
  Workaround: None
  
• Remote Console might prompt The keyboard hook timeout value is not set to the value recommended by VMware Remote Console when connected to a virtual machine.
  Workaround: Click OK to update the value and log out of Windows to ensure that the update takes effect.
  
• Installing Remote Console client on a system where other VMware applications have been installed might fail with the error Failed to install the HCmon driver.
  Workaround: Using Task Manager, Services tab, stop the VMUSBArbService, then proceed with installation. Alternately, launch the .msi installer file from a CMD window run with Administrator privileges.
  

This release has the following known issues for Apple OS X:

• Remote Console might not add new devices such as DVD and CD-ROM drives or an existing virtual hard disk to a virtual machine.
  Workaround: None
  
• Remote Console does not display sound card settings.
  Workaround: None
  

This release has the following known issues for Linux OS:

Failed To Install Hcmon Driver Windows 10 Vmware Iso

• Remote Console Help option displays VMware Workstation help.
  Workaround: None


• Remote Console automatically powers on virtual machines when connecting to virtual machines that are powered off.
  Workaround: None


• Remote Console automatically closes when a remote virtual machine shuts down.
  Workaround: None


• Remote Console cannot be installed on the same virtual machine as VMware Workstation or VMware Workstation Player.
  Workaround: None